Life & Career Mastery · November
Emotional Intelligence Mastery
Your skills get you in. Your emotional intelligence moves you forward.
A practical two-day program for understanding your emotions, regulating your responses, and building stronger relationships at work and in life.
- 12
- Training hours
- 2
- Saturdays
- F.E.E.L.
- Practical framework
Quick overview
Format
In person
Duration
12 hours · 2 days · 6 hours/day
Dates
Nov 7 & 14
Venue
MQR · Greek Campus · Downtown
Why this program?
Why this program?
If any of these sound like you, you're in the right place.
Different personalities and pressure from above and below stretch your composure.
You're technically strong, but people skills stall your next step.
Difficult clients and tense conversations drain you, call after call.
You replay conversations long after they have ended.
You say yes while your own needs go unheard.
Emotions do not need to run the room. Learn to read them, regulate them, and respond with intention.
What you'll master
Build emotional skill you can use immediately.
Keep composure under pressure
Stay clear and deliberate when stakes, personalities, and deadlines collide.
Lead difficult conversations
Give hard feedback, set boundaries, and handle conflict without losing trust.
Communicate under pressure
Listen actively, show empathy, and keep clients and colleagues with you.
Build resilient relationships
Create psychological safety in teams and recover faster after emotional strain.
Read your emotions
Name emotions accurately and notice what they are signalling before you react.
Understand your patterns
Connect triggers, thoughts, beliefs, values, needs, and behaviour.
Regulate without suppressing
Use practical tools for reframing, stress, recovery, and emotional agility.
Leave with a personal roadmap
Turn insight into specific habits for work, leadership, and daily life.
Who should join
Two perspectives. One essential capability.
For your career
For people whose work depends on leading, influencing, serving, or staying clear under pressure.
Managers & team leaders
Different personalities, pressure, conflict, feedback, and keeping composure.
Regulation, empathy, listening, boundaries, difficult conversations, and resilience.
High-potential professionals
Strong technical ability, but people skills are limiting the next step.
Self-awareness, triggers, communication, emotional agility, and relationship management.
Client-facing professionals
Difficult clients, rejection, objections, and tense conversations.
Regulation over reaction, empathy, needs, communication, and emotional recovery.
HR, L&D & people professionals
Sensitive situations, conflict, and emotionally charged conversations.
Listening, validation, psychological safety, boundaries, and difficult conversations.
High-pressure professionals
Stress affects decisions, reactions, communication, and relationships.
Stress management, reframing, regulation, resilience, and healthier emotional habits.
For your life
For recurring emotional patterns that consume energy, strain relationships, or make everyday situations harder.
The overthinker
You replay situations and become consumed by your own thoughts.
Thought–emotion–behaviour connections, reframing, and emotional awareness.
The easily triggered
Small situations cause strong reactions you often regret later.
Triggers, emotional patterns, and regulation versus suppression.
The people pleaser
You struggle to say no and sacrifice your own needs.
Values, emotional needs, boundaries, and respectful communication.
The conflict avoider
You keep things inside until the problem grows.
Regulation, listening, boundaries, and difficult conversations.
The emotionally overloaded
Work, family, and responsibilities leave little room to recover.
Stress management, self-compassion, emotional recovery, and resilience.
Agenda & practice
Two Saturdays. The complete F.E.E.L. journey.
Each session combines explanation, reflection, discussion, and tools you can apply at work and practise between sessions.
Build the vocabulary and awareness to understand what happens inside you—at work and beyond.
- What emotions are and why they matter at work and in life
- Emotional vocabulary and moment-to-moment awareness under pressure
- Triggers, values, beliefs, and emotional needs
- The thought–emotion–behaviour connection in everyday situations
Meet your instructor
Dr. Mai Diab
Coaching Director at Mentarcise · Professional Certified Coach · Wellbeing & Happiness Coach
Dr. Mai Diab is a Professional Certified Coach (PCC–ICF), Coaching Director at Mentarcise, Wellbeing & Happiness Coach, and professional trainer. Her background in pharmaceutical sciences and clinical pharmacy shaped a rigorous approach that combines positive psychology, behavioural science, and emotional regulation.
She supports professionals, young people, and educators in building self-awareness, resilience, and sustainable wellbeing. Her work with LHH also supports professionals navigating career transitions and change.
At Mentarcise, she directs coaching initiatives and created the Certified Wellbeing & Happiness Coach Program. She has facilitated programs for Mentarcise, the School of Public Speaking, Areeb Technology, Ain Shams University Career Center, Bedayia International School, and AIESEC.
Credentials
- PCC–ICF
- Life Coach
- Positive Psychology Coach
- NLP Practitioner · ABNLP & Mentarcise
- Professional Trainer · Mentarcise & Learnkhana
- Teaching Career Certificate · AUC
- Teaching Methodologies Diploma · Notting Hills University
Connect with Dr. Mai
Program details
Where we'll meet
MQR · Greek Campus · Downtown
View on Google MapsSaturdays · November 7 & 14, 2026 · 11 AM–5 PM
Emotional Intelligence Mastery
Respond with clarity—not impulse.
Build the self-awareness, regulation, and relationship skills that move your career and your life forward.